Shipping Details
Order processing
Our standard processing time for orders is 2–3 business days. Orders are packed and shipped from our strategically located warehouses.
Please be aware that these timelines may be affected by stock availability or fluctuate during holidays and peak sale periods.
Delivery times
Delivery times vary depending on your region. Below table is an estimate as per the destination, once you receive the shipping notification. For detailed information regarding segmentation of regions, please refer to the shipping countries list.
| Region | Shipping option | Timescale | Warehouse |
| USA | USPS First-class mail | 3-5 business days | Michigan, US |
| European Union | UPS / PostNord | UPS - 3-5 business days PostNord - 5-10 business days | Sweden |
| Rest of the world | UPS / PostNord | UPS - 3-7 business days PostNord - 5-12 business days | Sweden |
Order tracking
Once your order is dispatched, you will receive a notification including a tracking link, provided your chosen shipping option includes one. Please allow up to 48 hours for the tracking information to update.
Furthermore, non-US and EU customers who select International Tracked Mail or EU Tracked Mail can also track their shipment online via their local postal or last-mile delivery service using the tracking number provided.
Tax and duties
There are no import/export duties applicable on orders shipped within the European Union & USA. All orders shipped to European Union already have VAT included in their prices.
There are no import duties applicable on orders shipped within the European Union & USA. All orders shipped to the European Union already have VAT included in their prices. Shipments sent outside of the European Union and the United States do not include VAT and may be subject to customs duties and taxes, which may be levied once a shipment reaches the destination country. For Great Britain (Scotland/Wales/England and North Ireland), all import/export duties, as well as VAT, are included for orders up to £162 (this threshold is based on the value of the goods only and not any shipping cost); for orders above £162, import/export duties and VAT are not included. Any additional charges for customs clearance are payable by you, the customer when your order reaches your country. These charges are not controlled by us and we are unable to reimburse any costs incurred regardless of the circumstances. For details of customs charges, please consult your local customs offices for the latest rates.
FAQs related to shipping
1. What should I do if I have not received the order in the given timeframe?
We recommend you to first check that you have provided us with the correct shipping address, email address and telephone number. In case they are incorrect, please contact customer service immediately so that we can act accordingly. If this affects the delivery, then you as the customer will have to bear the extra costs that may arise.
2. What happens if I don't claim the package and it gets returned?
You'll have to pay for the double freight charges as well as any custom taxes, as they are directly charged from the shipper's account in this scenario.
3. How do I get to know that my order has been shipped?
Once your order has been shipped, a notification is sent via email at the email address provided while placing the order.
4. What happens if the tracking link doesn't show any movement since many days?
Please contact the local office as per your chosen shipping service. If they fail to provide relevant information, please contact our customer service immediately and we'll take it forward to the shipping company.
5. What to do If I don't see my country name in the drop down list while placing the order?
Unfortunately, it means that our products are not certified to clear customs of your country. For more information, please refer to the shipping countries list.
We ship to these countries
European Union
Austria Belgium Bulgaria Croatia Cyprus Czechia Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg Malta Netherlands Poland Portugal Romania Slovakia Slovenia Spain Sweden
Rest of World
Albania Algeria Andorra Angola Anguilla Antigua & Barbuda Argentina Armenia Aruba Australia Azerbaijan Bahamas Bangladesh Barbados Belize Benin Bermuda Bhutan Bolivia Bosnia & Herzegovina Botswana Brazil British Indian Ocean Territory British Virgin Islands Brunei Burkina Faso Cambodia Cameroon Canada Cape Verde Cayman Islands Chad Chile China Christmas Island Cocos (Keeling) Islands Colombia Cook Islands Costa Rica Djibouti Dominica Dominican Republic Ecuador El Salvador Equatorial Guinea Eswatini Ethiopia Falkland Islands Gabon Gambia Ghana Gibraltar Grenada Guadeloupe Guatemala Guyana Haiti Honduras Hong Kong SAR China Iceland India Indonesia Isle of Man Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Lesotho Liechtenstein Macao SAR China Madagascar Malawi Malaysia Maldives Mali Martinique Mauritania Mauritius Mayotte Mexico Moldova Monaco Mongolia Montenegro Montserrat Morocco Namibia Nauru Nepal Netherlands Antilles New Zealand Nicaragua Niger Nigeria Niue Norfolk Island North Macedonia Norway Pakistan Panama Paraguay Peru Philippines Pitcairn Islands Qatar Rwanda Samoa San Marino Saudi Arabia Senegal Serbia Seychelles Singapore Sint Maarten Solomon Islands Somalia South Africa Sri Lanka St. Barthélemy St. Kitts & Nevis St. Lucia St. Martin St. Pierre & Miquelon St. Vincent & Grenadines Suriname Svalbard & Jan Mayen Switzerland Tanzania Thailand Timor-Leste Togo Tokelau Tonga Trinidad & Tobago Turkmenistan Turks & Caicos Islands Tuvalu U.S. Outlying Islands Uganda United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Wallis & Futuna