Shipping Details

Order processing

The standard processing time is 1-2 business days, post which they are passed on to our strategically located warehouses for packing and shipping. Please note, these time scales can fluctuate during holidays and peak sale periods.

Delivery times

Delivery times vary depending on your region. Below table is an estimate as per the destination, once you receive the shipping notification. For detailed information regarding segmentation of regions, please refer to the shipping countries list.

Region	Shipping option	Timescale	Warehouse
USA	USPS First-class mail	3-5 business days	Michigan
European Union (except for Sweden)	DHL	3-5 business days	Germany
Sweden	Fedex	2-3 business days	Sweden
Rest of the world	FedEx International	3-5 business days	Sweden

Order tracking

Once your order has been dispatched, you’ll receive a notification with the tracking link if applicable with your chosen shipping option (not with Postal). Please allow up to 48 hours for tracking to update with any information.

Tax and duties

There are no import/export duties applicable on orders shipped within the European Union & USA. All orders shipped to European Union already have VAT included in their prices.
There are no import duties applicable on orders shipped within the European Union & USA. All orders shipped to the European Union already have VAT included in their prices. Shipments sent outside of the European Union and the United States do not include VAT and may be subject to customs duties and taxes, which may be levied once a shipment reaches the destination country. For Great Britain (Scotland/Wales/England and North Ireland), all import/export duties, as well as VAT, are included for orders up to £162 (this threshold is based on the value of the goods only and not any shipping cost); for orders above £162, import/export duties and VAT are not included. Any additional charges for customs clearance are payable by you, the customer when your order reaches your country. These charges are not controlled by us and we are unable to reimburse any costs incurred regardless of the circumstances. For details of customs charges, please consult your local customs offices for the latest rates.

FAQs related to shipping

1. What should I do if I have not received the order in the given timeframe?

We recommend you to first check that you have provided us with the correct shipping address, email address and telephone number. In case they are incorrect, please contact customer service immediately so that we can act accordingly. If this affects the delivery, then you as the customer will have to bear the extra costs that may arise.

2. What happens if I don’t claim the package and it gets returned?

You’ll have to pay for the double freight charges as well as any custom taxes, as they are directly charged from the shipper’s account in this scenario.

3. How do I get to know that my order has been shipped?

Once your order has been shipped, a notification is sent via email at the email address provided while placing the order.

4. What happens if the tracking link doesn’t show any movement since many days?

Please contact the local office as per your chosen shipping service. If they fail to provide relevant information, please contact our customer service immediately and we’ll take it forward to the shipping company.

5. What to do If I don’t see my country name in the drop down list while placing the order?

Unfortunately, it means that our products are not certified to clear customs of your country. For more information, please refer to the shipping countries list.

We ship to these countries

European Union

Austria
Belgium
Bulgaria
Croatia
Cyprus
Czechia
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden

Rest of World

Afghanistan
Albania
Algeria
Andorra
Angola
Anguilla
Antigua & Barbuda
Argentina
Armenia
Aruba
Australia
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia & Herzegovina
Botswana
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Burkina Faso
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Cook Islands
Costa Rica
Djibouti
Dominica
Dominican Republic
Ecuador
El Salvador
Equatorial Guinea
Eswatini
Ethiopia
Falkland Islands
Gabon
Gambia
Georgia
Ghana
Gibraltar
Grenada
Guadeloupe
Guatemala
Guyana
Haiti
Honduras
Hong Kong SAR China
Iceland
India
Indonesia
Isle of Man
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Kyrgyzstan
Laos
Lesotho
Liechtenstein
Macao SAR China
Madagascar
Malawi
Malaysia
Maldives
Mali
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Namibia
Nauru
Nepal
Netherlands Antilles
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Norway
Oman
Pakistan
Panama
Paraguay
Peru
Philippines
Pitcairn Islands
Qatar
Rwanda
Samoa
San Marino
Saudi Arabia
Senegal
Serbia
Seychelles
Singapore
Sint Maarten
Solomon Islands
Somalia
South Africa
Sri Lanka
St. Barthélemy
St. Kitts & Nevis
St. Lucia
St. Martin
St. Pierre & Miquelon
St. Vincent & Grenadines
Suriname
Svalbard & Jan Mayen
Switzerland
Tanzania
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad & Tobago
Turkmenistan
Turks & Caicos Islands
Tuvalu
U.S. Outlying Islands
Uganda
United Arab Emirates
United Kingdom
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Wallis & Futuna

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